
Suddenly the operative word is 'may' which only describes the possibility of not an absolute. Mail may suggest a mailbox based on where you’ve moved similar messages in the past.

I will leave this reset idea here for you to consider. It could be a cache file, it could some other file. So now we have to hunt for where that might be. So we are left with perhaps trying to discover a 'reset' to this feature. Most users call AppleCare because they can't send or receive emails, that's the main call driver. I don't believe the mechanics or algorithms are public available nor do I believe AppleCare Support would be privy to this knowledge as it would play a limited role in their support calls. In other words, I don't know how Apple Mail is determining what the support article describes as 'similar'. It also speaks of 'similar emails' and this is the most contentious for me because the support article does not in anyway define 'similar'. 'Suggesting a mailbox' does not in my view, mean the correct suggestion. So we know that Mail should be able to suggest a mailbox. The statement says 'can' which speaks of an ability. Mail can suggest a mailbox based on where you moved similar emails in the past. I am trying to read between the lines for this specific statement that Apple makes in the support article that I posted earlier.

Oh, this is kind of a tangent but since upgrading to Mojave I've only had one Apple app crash on me. despite the fact that no one / no thing e-mails me more than she does. However, when my wife sends me e-mail Apple Mail can't seem to figure out that I'm going to want to move it to the "Leesa" folder.

But when I go to click on "Move", it's already got my "Tape Backup" folder listed there as the default location it'll move it to. I have that come to my inbox rather than be filtered into a folder by a rule because that way I'm more likely to look at it and make sure there's no issues that need to be addressed. every day our tape backup system sends me a status report. at least it's smart enough some of the time.Īnybody know why it doesn't work all / most of the time?Ĭouple of examples. For me, one of the improvements in Mojave is that in Apple Mail the "Move" button now is smart enough to figure out what folder you're likely to want to move a message to based on what you've done with similar e-mails in the past.
